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Sunday, August 1, 2010

Some common questions

These are some common questions that I am asked when signing contracts.

What’s your primary style? Posed & formal, relaxed, photojournalistic, candid, traditional?
My style is photojournalistic and candid with posed and formal added.

Do you shoot in color or black and white?
I shoot in both color and in black and white.

Do you use an assistant? Is there an extra charge for this?
I do use an assistant most of the time and there is no extra charge for this. When two photographers are requested then extra charges apply.

Will you have backup equipment available? And what happens if you get ill?
I always carry backup equipment and I have a backup photographer to call if I should be unable to fulfill my duties the day of the event due to illness.

Can other people take photos while you are taking photos?
Yes. I am always graciously aware that family and friends want to snap photos and give equal time to accommodate them, but there should be no other professionals at the event unless otherwise agreed upon under contract.

Will you accept a list of specific photos to be taken?
Absolutely. I encourage it because it will make for better planning.

What attire will you and/or assistants wear?
Unless otherwise requested I/we will wear black shirts and black pants.

What time will you arrive and how long will you stay?
I normally arrive about 30 minutes before and stay through till the contracted end time.

Should the event last longer than scheduled, will you stay? Extra charge?
Yes. There will be an extra charge. It would be at my hourly rate.

How long after the event will the proofs be ready?
They will be ready within 7-10 business days after the event.

What type and how much assistance will your provide in planning an album?
Albums are optional and as such will be provided upon request.

Is this your recent work that I'm seeing on your website?
I always have my most recent work available on my website.

Do you provide a written contract and guarantee?

Is a deposit required? If so, how much?
Yes. I require a 50% deposit upon contract signing.

When is the remaining balance after deposit due?
The remaining balance is due the evening of the event or photo shoot.

Are there any additional charges not mentioned? (i.e. travel)?
IF there is travel required there would be an additional charge to be determined based on distance.

What are the refunds/cancellation terms?
If the event should be cancelled the 50% deposit is forfeited and will not be refunded. If I should cancel then the deposit will be returned. If a refund is required and my customer is not fully satisfied, I will refund their money after all other options after discussion are exhausted.

1 comment:

  1. Hi Cristina,
    Thanks for these helpful guidelines.
    I'm doing another wedding contract next year and this has helped me prepare for conversation with the couple soon.
    Best wishes!


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